Emirates NBD's Digital Kiosk Provides Service Beyond Regular Bank Hours
Laura McQuarrie — May 30, 2018 — Tech
References: emiratesnbd & prnewswire
Emirates NBD, one of the largest banking groups in the Middle East, partnered with Diebold Nixdorf and is now offering interactive digital kiosks that function as "mini-branches" and serve customers beyond regular banking hours.
While people know they can rely on ATM machines for a limited number of banking services, these interactive terminals give consumers the chance to sign up for new products and access a greater range of services at any time or day.
The self-service banking experience is led by a video banker, who provides guidance along with the on-screen instructions. With these new digital kiosks, cusomers may open accounts, get a personalized debit card, make cash deposits and withdrawals, as well as apply for a personal loan without having to visit a physical bank counter.
While people know they can rely on ATM machines for a limited number of banking services, these interactive terminals give consumers the chance to sign up for new products and access a greater range of services at any time or day.
The self-service banking experience is led by a video banker, who provides guidance along with the on-screen instructions. With these new digital kiosks, cusomers may open accounts, get a personalized debit card, make cash deposits and withdrawals, as well as apply for a personal loan without having to visit a physical bank counter.
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