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Emirates NBD's Digital Kiosk Provides Service Beyond Regular Bank Hours
Emirates NBD, one of the largest banking groups in the Middle East, partnered with Diebold Nixdorf and is now offering interactive digital kiosks that function as "mini-branches" and serve customers beyond regular banking hours.
While people know they can rely on ATM machines for a limited number of banking services, these interactive terminals give consumers the chance to sign up for new products and access a greater range of services at any time or day.
The self-service banking experience is led by a video banker, who provides guidance along with the on-screen instructions. With these new digital kiosks, cusomers may open accounts, get a personalized debit card, make cash deposits and withdrawals, as well as apply for a personal loan without having to visit a physical bank counter.
While people know they can rely on ATM machines for a limited number of banking services, these interactive terminals give consumers the chance to sign up for new products and access a greater range of services at any time or day.
The self-service banking experience is led by a video banker, who provides guidance along with the on-screen instructions. With these new digital kiosks, cusomers may open accounts, get a personalized debit card, make cash deposits and withdrawals, as well as apply for a personal loan without having to visit a physical bank counter.
