Lee’s Famous Recipe Chicken Restaurant Uses AI to Boost Service Speed
Laura McQuarrie — May 21, 2021 — Lifestyle
References: intel & businesswire
Placing a drive-thru order at Lee’s Famous Recipe Chicken Restaurants in Ohio is an experience that's speedy thanks to the AI-powered drive-thru experience. The solution created by Hi Auto leverages a high-tech assistant powered by Intel's artificial intelligence technology so that guests aren't left waiting.
Chuck Doran, owner and operator of Lee’s Famous Recipe Chicken Restaurant in Englewood, Ohio says "We don't have customers waiting anymore. We greet them as soon as they get to the board and the order is taken correctly. It's amazing to see the level of accuracy with the voice recognition technology, which helps speed up service."
The conversational artificial intelligence is also capable of suggesting additional items based on customers' orders to help boost sales.
Chuck Doran, owner and operator of Lee’s Famous Recipe Chicken Restaurant in Englewood, Ohio says "We don't have customers waiting anymore. We greet them as soon as they get to the board and the order is taken correctly. It's amazing to see the level of accuracy with the voice recognition technology, which helps speed up service."
The conversational artificial intelligence is also capable of suggesting additional items based on customers' orders to help boost sales.
Trend Themes
1. AI-powered Drive-thrus - Using AI-powered technology to enhance efficiency and accuracy at drive-thrus
2. Conversational AI-assisted Ordering - Introducing conversational AI to assist customers with placing orders, leading to increased speed and sales
3. Precision Order Taking with Voice Recognition Technology - Leveraging voice recognition technology to improve the accuracy and speed of order taking
Industry Implications
1. Fast Food Industry - Integrating AI-powered drive-thru solutions to enhance customer experience and sales in the fast food industry
2. Technology Industry - Developing AI-powered solutions and voice recognition technology to further enhance efficiency and accuracy in the drive-thru experience
3. Hospitality Industry - Implementing conversational AI-assisted ordering to improve speed and accuracy in the hospitality industry
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