The Walmart HomeValet service is being tested by the brand in Bentonville, Arkansas but the brand is taking a further step to grow it and make it even more convenient for consumers to receive their delivery at any point. The expansion will see smart boxes being implemented on a customer's doorstep in a bid to expand the time frame when a delivery can take place, while also keeping perishables fresh thanks to its temperature-controlled design. The box is powered by an Internet of Things platform that would enable it to communicate directly with the delivery person to let them access it and keep unauthorized parties out.
Senior Vice President of Customer Product Tom Ward spoke on the new Walmart HomeValet service innovation saying, "The prospect of this technology is intriguing, both for customers and for Walmart’s last-mile delivery efforts. For customers, they don’t need to plan their day around when their grocery delivery will be made. For Walmart, it presents an opportunity to deliver items 24 hours a day, seven days a week. While we don’t have plans to do 24/7 delivery today, it certainly has a nice ring to it.”