Facebook is once again collaborating with the World Health Organization to provide people with information related to COVID-19, and the latest project will educate people through the messenger app. The two organizations created a new chatbot for the messenger app, which users can interact with to receive official information, including statistics, press releases and more. Additionally, the chatbot will educate users about common misinformation related to the virus.
Overall the new chatbot will be able to inform people who are seeking out up to date information. Additionally, the platform is taking a proactive approach to stop the spread of misinformation, which can happen quickly during highly complex global events. Previously the two organizations created a similar chatbot for the WhatsApp platform.
Image Credit: Facebook
Key Themes Behind This Trend
- Virus-related Chatbots
- Opportunity to develop chatbots that provide accurate information and combat misinformation related to viruses.
- Social Media Education
- Opportunity to educate and inform users through social media platforms like Facebook messenger.
- Collaboration Between Tech and Healthcare
- Opportunity for tech companies and healthcare organizations to collaborate on innovative solutions for public health.
Where This Applies
- Social Media
- Social media platforms like Facebook can leverage chatbots to provide timely and accurate information to users.
- Healthcare
- Healthcare organizations can utilize chatbots to reach and educate a wider audience about important health information.
- Technology
- Tech companies can collaborate with healthcare organizations to develop innovative chatbot solutions for public health.
