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Community-Focused Social Features

Meta Introduces ‘Community Chats’ on Messenger and Facebook

— September 13, 2022 — Tech
Meta announced that it is now implementing ‘Community Chats’ into Facebook and Messenger in order to organize chats into categories. This feature allows users to create audio and video channels, admin-only chats, and event chats. Similar to Discord’s user interface, ‘Community Chats’ are designed to make organization easier for conversations involving multiple people. These chats extend to include not just your friends but also includes other individuals so that users can join discussions based on their interests. Since this feature will allow users who are not friends to communicate, Meta will be rolling out moderation tools to keep everyone safe.

‘Community Chats’ can be created from both Messenger and Facebook Groups. Meta has plans to roll out this new feature after a series of tests and has already started adding features similar to Discord and Slack, like the “@everyone” functionality.

Image Credit: Meta
Trend Themes
1. Community-organized Communication - There is an opportunity for a platform that focuses on allowing users to create and organize their own communities within a centralized communication system.
2. Moderation Tools for Public Chats - Developing advanced moderation tools to ensure the safety of open community chats could be a disruptive innovation opportunity.
3. Integration of Audio and Video Channels - Creating an all-in-one platform for audio and video channel communication, utilizing features similar to Discord and Facebook, may have potential for disruptive innovation.
Industry Implications
1. Social Media - Existing social media platforms can integrate ‘Community Chat’ features to offer better organization and communication for their users.
2. Communication Technology - Developing new, user-centered communication technology with a focus on community and safety could disrupt the industry.
3. Moderation and Content Filtering Solutions - Providing effective moderation solutions for public chat rooms can lead to disruptive innovation in the moderation and content filtering industry.
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