Schnucks Markets Added Deli Order Ahead Kiosks in Various Locations
Elena Rahman — February 16, 2022 — Business
References: nourish.schnucks & retailcustomerexperience
Schnucks Markets added its new Deli Order Ahead Kiosks to 30 of its stores. The kiosks are now available at 67 locations in total. Guest can order various deli items, including sliced cheese, meats, and prepared foods, through the kiosks. This helps alleviate wait times in line at the deli counter.
One convenient aspect of the kiosks is its notification system. Users can enter a phone number and receive a text when their order is ready for pick up. Once their order is ready, customers are instructed to grab their order near the kiosk. This new ordering strategy is ideal for an on-the-go lifestyle and lets customers accomplish other errands while their deli items are being prepared.
Image Credit: Schnucks Markets
One convenient aspect of the kiosks is its notification system. Users can enter a phone number and receive a text when their order is ready for pick up. Once their order is ready, customers are instructed to grab their order near the kiosk. This new ordering strategy is ideal for an on-the-go lifestyle and lets customers accomplish other errands while their deli items are being prepared.
Image Credit: Schnucks Markets
Trend Themes
1. Automated Deli Ordering - AI-powered kiosks provide efficient deli ordering services with an automated notification system for pick-up.
2. Mobile Order Picking - Mobile ordering and pick-up solutions offer a convenient way for customers to order and collect deli items, reducing wait times.
3. In-store Kiosks - In-store kiosks improve the customer experience by allowing for on-demand deli ordering and reducing long lines at deli counters.
Industry Implications
1. Retail - The retail industry can benefit from automating various in-store services, such as deli ordering, to improve the customer experience and reduce wait times.
2. Food and Beverage - The food and beverage industry can leverage innovative technology solutions, such as kiosks and mobile ordering, to streamline ordering and improve service speed.
3. Hospitality - The hospitality industry can use kiosks and mobile ordering to improve customer experience and increase efficiency in areas like hotel kitchens and buffets.
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