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Customer Communication Platforms

The 'ConvertFox' Messaging Software Ensures Organization

— April 27, 2017 — Tech
'ConvertFox' is a messaging software platform that makes it possible for professionals to keep all of their communication in one spot instead of having to constantly shift around to different solutions. 'ConvertFox' works to connect sales people together and to marketing and support teams to ensure that everyone stays connected despite barriers that might exist both in the physical world as well as digitally.

'ConvertFox' incorporates lead generation forms, live chat and even email campaign marketing capabilities into one unified platform that makes it possible to strengthen relationships with prospective and existing clients. The messaging software comes as an ideal means of communication for Internet businesses and brands to ensure they never lose track of communication with one group or another.
Trend Themes
1. Unified Communication Solutions - Opportunity for businesses to streamline their communication processes by integrating multiple communication tools into one platform.
2. Sales and Marketing Integration - Opportunity to enhance collaboration between sales and marketing teams by using messaging software that connects them together.
3. Customer Relationship Strengthening - Opportunity for businesses to improve customer relationships by consolidating communication channels and ensuring no communication is lost.
Industry Implications
1. Software-as-a-service (saas) - Disruptive innovation opportunity for SaaS companies to provide a unified communication platform to businesses.
2. E-commerce - Opportunity for e-commerce businesses to streamline customer communication and support processes using messaging software.
3. Digital Marketing - Opportunity for digital marketing agencies to integrate messaging software and improve collaboration between sales and marketing teams.
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