Texting Coffee Campaigns

The Costa Coffee Hypeline Connects with Gen Z

The Costa Coffee Hypeline campaign is being launched in the UK with the help of Roman Kemp and Olivia Attwood to encourage Gen Z consumers to get in touch for the chance to win a personalized voice note.

The campaign encourages consumers to send texts on July 17, 2025 on WhatsApp to enter and will see winners receiving personalized voice notes for a bit of a pep talk from the personalities. The campaign is arriving at the perfect time to coincide with the brand's recent relaunch of its ready-to-drink (RTD) chilled coffees.

The Costa Coffee Hypeline campaign will also be supported by a range of additional marketing endeavors to catch the attention of consumers this summer. This includes online ads, sampling and more.

Personalized Marketing
The shift towards personalized marketing experiences enhances consumer engagement by providing custom content like voice notes that resonate with individual preferences.
Text-based Campaigns
Utilizing text messaging platforms such as WhatsApp for promotional campaigns offers direct and immediate interaction with tech-savvy demographics like Gen Z.
Celebrity Endorsements
Leveraging social media personalities and celebrities in marketing strategies can boost campaign reach due to their substantial influence over target audiences.

Where This Applies

Beverage Industry
Incorporating digital engagement initiatives within beverage promotions can transform traditional marketing approaches by enhancing consumer experiences with brand interactions.
Digital Marketing
The use of digital platforms and innovative communication methods like texting offers fresh opportunities for tailored and impactful brand messaging.
Social Media
The integration of social media-driven campaigns with real-world product offerings provides a multi-channel approach that can increase brand loyalty and consumer interaction.
SCORE
3.6 out of 10
GENDER
50% Men50% Women
MARKETTop markets: Europe
GENERATION
  • Gen Z
  • Gen Alpha
  • Gen X
  • Millennial (primary audience)
POPULARITY
Popularity 26%
Activity 30%
Freshness 51%