Cruise ship-based getaways and vacations have been enjoyed for years, but sometimes, being one person among hundreds of guests, can make for a frustrating experience -- which is why passengers aboard Carnival’s Regal Princess, are being introduced to a new means of customer service, which offers cruise ship goers a more personalized vacation.
Patrons of this particular cruise line are given the option to wear what's been dubbed the 'Ocean Medallion,' which tracks movements and record passenger preferences through a companion app. The app provides individuals with curated content regarding the ship's activities and events, to help guests reach their full vacation potential.
The Ocean Medallian on the Carnival’s Regal Princess serves as an example of a progressive step toward a more experience-oriented and personalized vacation.
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