SenseTime is a Hong Kong-based start-up that's implementing AI technology in the workplace to leverage employee engagement, heighten security and, through the use of AI-powered conversational bots, increase customer interaction.
Most recently, SenseTime partnered with Chinese web services company Baidu, pivoting the company's efforts toward AI and machine learning in the development of the company's chatbots. Through this AI-powered conversational bot, Baidu was able to launch a variety of effective customer service offerings, which provided a more streamlined means of client interaction, while limiting employee labor. In addition to customer engagement, the company's innovative facial recognition technology can be applied to both payment and picture analysis, offering a more secure and effective means of bank card verification and security systems.
Both engaging and cost effective, Baidu's implementation of SenseTime's AI technology speaks to China's growing market of digitally interactive client and business connections.
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