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This Warranty Program Includes Manufacturers, Dealers & Customers

 - Mar 29, 2016
References: aem.org & agprofessional
Equip Connect is an innovative new program, launched by the Association of Equipment Manufacturers as part of a collaboration with customer engagement solutions expert M-ize, that is designed to make it easier than ever for companies to manage warranty, servicing and support needs of their dealers, distributors and end customers.

The program is designed to offer a cloud-based hub in which end-user customers, dealers, distributors and equipment manufacturers can exchange pertinent information such as warranty claims, product registrations, payments and other key data. This centralized arrangement makes it possible for all the players in the warranty process to be kept in the loop at all times.

Ultimately, the real big winners with the Equip Connect program are customers, because the streamlining of warranty processes ultimately benefits the end user.