Free Trend Report Free 2018 Report & eBook

Get the top 100 trends happening right NOW -- plus a FREE copy of our award-winning book.

Keynotes.org Our Research Methodology

This article is one of 350,000 experiments. We use crowd filtering, big data and AI to identify insights.

Warby Parker New York Store Delivers Glasses Through High-Speed Tubes

 - Mar 21, 2014
References: warbyparker & psfk
The Warby Parker New York store on the Upper East Side has an all-new way of delivering chosen spectacles to customers: through high-speed tubes. The store thought of using a dumb waiter at first to save space, but sending glasses down a futuristic piece of glass just sounded that much better.

Pneumatic tubes were installed, which have actually been around for quite some time. Neil Blumenthal, co-founder of Warby Parker New York, wanted to offer a different experience to customers. For him it's all in the details, and considering how cool it would be to have one's new glasses delivered in a high-speed tube, he definitely takes the prize for customer entertainment (as long as they don't break on the way down)!