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Telecom Voice Assistant Calls

Vodafone UK Calls Can Now be Made Using Amazon Echo Devices

— June 14, 2019 — Tech
It's now possible to make Vodafone UK calls through Amazon Echo devices, which will come as welcome news to subscribers who are looking to streamline their connectivity capabilities. Announced by the company as a new feature in the UK, the functionality will enable customers to make and receive calls to anyone using their existing smart speaker. This has been made possible through a joint collaboration with Amazon to help expand the Alexa voice assistant capabilities for an intuitive user experience.

The new voice assistant Vodafone UK calls functionality was spoken on by Consumer Director at Vodafone UK Max Taylor who said, "We are of course proud to be the first to offer this service globally but more importantly provide another easy way for our customers to stay connected. Vodafone UK customers can now tap into their mobile call allowances, doing away with their landlines, and through an integrated address book make or receive calls over Alexa devices in the home."
Trend Themes
1. Telecom Voice Assistant Integration - The integration of telecom services with voice assistants can streamline connectivity capabilities and offer a more intuitive user experience.
2. Expansion of Alexa Voice Assistant Capabilities - Collaborating with Amazon to expand the capabilities of the Alexa voice assistant presents opportunities for innovative integrations and services.
3. Mobile Call Allowances - Allowing customers to tap into their mobile call allowances and do away with landlines may disrupt traditional telecom services.
Industry Implications
1. Telecommunications - Telecommunications companies can explore voice assistant integrations as a way to differentiate and offer a more seamless connectivity experience.
2. Smart Home Devices - Manufacturers of smart home devices can innovate by integrating telecom voice services to expand their capabilities and enhance user experience.
3. Voice Assistant Technology - The collaboration between telecom providers and voice assistant technology presents opportunities for the development of new services and products.
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