A standout among other viral blogs that began recently, 'How May We Hate You?' is written by two real life hotel concierge workers at a Time Square hotel in New York City. The hilarious tumblr account includes actual conversations between the customer service representatives and hotel guests. The blog highlights the challenging aspect of providing good customer service when faced with bizarre and funny situations.
The length of the conversations vary, and do not appear in chronological order. Many point out the misconceptions tourists have about the Big Apple, including the route of the Macy's Thanksgiving Day Parade, whether or not meals (particularly breakfast) are actually served at Tiffany's, an iconic jewelry store, and what post offices are.