Plenty of brands have already leveraged AI-powered text and voice offerings, but the Uniqlo IQ voice assistant aims to innovate the industry by incorporating multiple functions. Instead of focusing just on e-commerce and customer purchases, the Uniqlo IQ voice assistant aims to be an all-around digital concierge that can provide everything from AI-based product recommendations to voice-enabled customer service. This distinct new AI-powered voice assistant will be fully integrated into the brand's mobile app in Japan.
Uniqlo IQ will also feature full integration with Google, ensuring users can tap their Google-powered voice assistants to answer questions relating to shipping times and stock availability. This focus makes Uniqlo IQ distinct in the voice assistant retail space, as it aims to fill a customer service gap and strays away from traditional retail uses of voice assistants.
Image Credit: Uniqlo