Sam's Club, the Walmart-owned bulk store, recently expanded its 'Scan & Go' technology to help customers transport bulky items. Dubbed the 'Scan & Ship' feature, the tool allows members to scan desired products and have them shipped directly to their desired location. The feature is perfect for items like playsets, patio furniture, mattresses, large TVs, grills, and more.
"Just like Scan & Go, Scan & Ship gives members greater control of their shopping experience," said Tim Simmons, senior vice president and chief product officer at Sam's Club. "It's exciting to see our team develop and launch the Scan & Ship pilot so quickly, and it's got great potential to deliver the ultimate omnichannel member experience across our entire chain."
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Why This Trend Is Growing
- Omnichannel Convenience
- Scan & Ship technology allows customers to seamlessly transition from in-store to online shopping for bulky items, providing an opportunity for retailers to offer a more cohesive omnichannel experience.
- Personalized Fulfillment
- The ability to ship items directly to the member's desired location allows for a more personalized and efficient fulfillment process, creating an opportunity for retailers to enhance their logistics and supply chain capabilities.
- Mobile Shopping
- Scan & Go and Scan & Ship are both mobile shopping apps that allow members to easily browse and purchase products from their mobile device, opening up opportunities for retailers to expand their mobile shopping capabilities.
Industries Being Reshaped
- Retail
- Scan & Ship technology allows retailers to enhance the in-store and online shopping experience for customers, creating a unique and convenient shopping experience that can increase sales and loyalty.
- Logistics
- The personalized fulfillment process created by Scan & Ship technology requires retailers to have efficient logistics and supply chain capabilities, creating an opportunity for logistics companies to offer innovative solutions to retailers.
- Mobile App Development
- Scan & Go and Scan & Ship are both mobile shopping apps that require strong mobile app development skills, creating an opportunity for app developers to work with retailers to create innovative mobile shopping experiences.
