Tanger Outlets is introducing a remote shopping service to connect shoppers to personalized experiences that let them browse from the comfort of their own homes. With the aid of a virtual shopper, a consumer can find exactly what they're looking for, whether they're after something specific or need more help with the discovery process.
The personalized virtual shopping experience begins with filling out a shopping form so that a virtual shopper can help to narrow down a shopper's favorite brands and styles. At the end of the virtual shopping experience, Tanger Outlets makes it possible for shoppers to choose to arrange a curbside pickup or have their items delivered straight to their door.
Although many retail stores are opening up again, visiting a store still isn't an option that everyone can afford. With this solution, consumers have the advantage of feeling as if they're in-store, and being assisted, without having to travel.
Image Credit: Tanger Outlets
What's Driving This Trend
- Virtual Shopping Experiences
- Using virtual shoppers to provide personalized experiences and assistance to remote shoppers.
- Curbside Pickup
- Offering the convenience of curbside pickup as an alternative to in-store shopping or home delivery.
- Remote Retail Solutions
- Connecting consumers with remote retail services for a seamless shopping experience from home.
Who This Affects Most
- Retail
- Implementing virtual shopping services and curbside pickup options to attract remote shoppers.
- E-commerce
- Exploring opportunities to enhance the online shopping experience with virtual shopper assistance.
- Technology
- Developing innovative solutions to enable remote retail experiences and personalized virtual shopping.
