Rewarding Smile Booths

Air Miles Entices a Younger Demographic with a Points Card Promotion

As part of a way to celebrate the 10 million active members who use already use its points card, Air Miles set up a huge promotion for its Mega Miles Contest.

This involved a Smile Booth, which would have cardholders stand in front of a booth installed at participating retailers, smile and flash their card for a chance to have thousands of reward miles added to their card—enough to be cashed in for flights or home appliances.

As much as Air Miles is a family-friendly program, these Smile Booths were set up in the hopes of appealing to a more youthful demographic as well. Since accumulating rewards points on a loyalty card can be a slow process, this makes use of the card instantly gratifying, especially to a Millennial audience.

Instant Reward Booths
Creating instant gratification for loyalty cardholders through interactive reward booths.
Engaging Millennials with Reward Programs
Using interactive and youth-focused reward programs to appeal to younger audiences.
Gamifying Reward Systems
Bringing an element of fun and excitement to loyalty programs through gamification.

Industries Being Reshaped

Retail
Retailers can use interactive loyalty programs to increase engagement and reward customer loyalty.
Marketing and Advertising
Marketing agencies can utilize gamification and interactive elements to create innovative reward campaigns.
Entertainment
Interactive loyalty programs and booths can be implemented in entertainment venues to enhance consumer experience and drive engagement.
SCORE
2.8 out of 10
GENDER
50% Men50% Women
MARKETTop markets: North America
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 16%
Activity 60%
Freshness 8%