HungerRush TextAI is a new ordering solution from an industry-leading restaurant management system provider and it combines Natural Language Processing with real-time quality control. Thanks to artificial intelligence, the technology is capable of accurately interpreting orders placed by text message on mobile devices, so that customers enjoy fast and seamless experiences. HungerRush takes care to note that, "Unlike traditional phone or other employee-assist formats, text to order virtually eliminates order errors and poor guest experiences due to long wait times and/or transcription errors of the order taker."
The ordering solution from HungerRush comes with its own built-in direct response marketing channel that gives brands the ability to send promos and reminders to customers who opt-in. As such, HungerRush Loyalty helps to drive repeat orders and boost the frequency of orders as well.