Although artificially intelligent messaging bots still have a long way to go as far as offering customer service, this media company is helping brands create their own chat bots to interact with consumers. Based in Toronto, Massively is launching a DIY chat bot service that allows other businesses to create customer acquisition robots.
These DIY bots require no coding while offering high levels of engagement and an opportunity to take control of your company's brand. The messaging bots can be deployed anywhere, on any platform and are instantly scaleable with just one touch. They also offer in-depth analytics with simple measurement and real-time optimization.
The Canadian startup shows how popular chat bots are becoming in the realm of marketing and how eager companies are to enter into one-on-one interaction with their audiences.
This Service Enables Brands to Build Their Own Customer-Engaging Chat Bots
Alyson Wyers — July 28, 2016 — Tech
References: massively.ai & springwise