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Automated Customer Engagement Services

'Braze AI' Uses AI for Reachouts Through Various Channels

— August 4, 2023 — Tech
'Braze.ai' is an artificial intelligence (AI)-powered customer engagement platform that streamlines, personalizes, and optimizes the process of customer reachouts and targetted marketing. The platform uses AI and machine learning to determine interested customers, craft the strongest reach out messages, and deliver the message at the optimal reach out time, at scale. This is an often tedious process for marketing agents that Braze fully and efficiently automates.

The Braze AI platform takes advantage of a number of channels, including mobile push notifications, emails, app notifications, and placed web advertisements. On the backend, the platform also offers data for the company to gather, including detailed ROI information related to reachouts, conversion rates, and more. This platform also enables real-time customization and personalization for altering the campaign if desired.

Image Credit: Braze
Trend Themes
1. AI-powered Customer Engagement - 'Braze AI' revolutionizes customer engagement by leveraging AI and machine learning to streamline and optimize reachouts and targeted marketing.
2. Multichannel Marketing Automation - 'Braze AI' utilizes various channels such as mobile push notifications, emails, app notifications, and web advertisements to deliver personalized messages at scale.
3. Real-time Campaign Customization - 'Braze AI' enables real-time alteration of marketing campaigns, allowing companies to customize and personalize their reachouts based on customer interactions.
Industry Implications
1. Marketing and Advertising - 'Braze AI' disrupts the marketing and advertising industry by automating and optimizing customer engagement processes using artificial intelligence.
2. Customer Relationship Management - 'Braze AI' transforms how companies manage customer relationships by providing real-time customization and personalized reachouts through multiple channels.
3. Data Analytics - 'Braze AI' generates valuable data insights for companies by providing detailed ROI information and conversion rates related to customer reachouts and targeted marketing campaigns.
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