American fast food restaurant 'Bojangles' surprised tired travelers at the airport with family-sized meals appearing on the luggage conveyor belts. The company has been running a campaign called 'Random Acts of Bo' to connect with its target market in an interactive way. Traveling can be tiresome and after landing, many people just want to take a shower and get something to eat. Recognizing this, Bojangles brings American comfort food right to baggage claim.
The company seems to really understand how to use brand activation and commercials to market itself. It first connected with Millennials through a college-based brand activation, it then surprised people at a laundromat and, in this event, the company stunned consumers at the airport with Bojangles take-out boxes on the luggage conveyor belt.