In an effort to better cater to the needs of younger guests, a family-friendly hotel in the UK has hired a child hotel concierge. Noah Reeves-Walters is employed by the Drayton Manor Hotel to answer questions children visitors might have and improve their customer experience.
Given the accommodations are located in the Drayton Manor theme park, there are many kid-specific concerns guests could have. Noah is, therefore, uniquely capable of answering potential queries and offering his expert opinion on topics such as the best place to get ice cream in the park, compared to concerns adult hotel concierge might be more qualified to field.
The hotel's general manager Martin Wright hired Noah after his family contacted Drayton Manor with the idea. Noah attends a local school in Staffordshire.
Child Concierge Services
More Stats +/-
Niche Lodging Sites
Toy Block Hotels
Virtual Hotel Concierges
Wholesome Doll-Themed Hotels
Free 2018 Report & eBook
Get the top 100 trends happening right NOW -- plus a FREE copy of our award-winning book.
Our Research Methodology
This article is one of 350,000 experiments. We use crowd filtering, big data and AI to identify insights.