Two New Google Flights Updates Aim to Improve the Flying Experience

 - Feb 1, 2018
References: venturebeat & fastcompany
Google Flights has been an incredibly useful tool for any traveler, but thanks to two new features frequent flyers can better plan their next adventure. The Google-driven flight guide will now use AI to predict when flights will be delayed. Google Flights achieves this by using historical flight status data and machine learning. In it current state, Google Flights boasts around 80 percent confidence in its delay predictions. The predicted delay function will also inform travelers as to why their flights are delayed.

The second update to Google Flights has the travel service indicating the differences between different levels of seating. This feature comes at a time when "basic economy" and "last class" tickets have become common among larger airlines. The problem with these tickets comes in the hidden details as airlines often remain unclear on the services and amenities cut out of these bookings. Google Flights' new feature is hoping to change this by showing upfront what isn't included in the fare, and hopes to give flyers a more transparent view of airline tickets.

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