Domino's® and Microsoft Join Forces for Smarter Pizza Orders
Jana Pijak — October 23, 2023 — Tech
References: ir.dominos & prnewswire
Domino's® and Microsoft have teamed up to launch "generative AI solutions for personalized orders and simplified store logistics." Microsoft has already been working with the brand as a primary cloud provider, exploring data and AI capabilities to enhance store operations.
A notable innovation is a generative AI assistant, powered by Azure OpenAI Service. The assistant helps to simplify daily tasks for store managers, including inventory management, ingredient ordering, and staff scheduling, freeing up more time for customer service and team development. Domino's® and Microsoft have also teamed up to start an Innovation Lab, where engineers will work on cutting-edge technologies to meet evolving consumer demands. This strategic partnership not only focuses on innovation but also prioritizes responsible AI practices to safeguard customer data and privacy.
With plans to pilot generative AI-powered solutions in the next six months, Domino's® is committed to continuous tech experimentation within the QSR space.
Image Credit: Domino's®
A notable innovation is a generative AI assistant, powered by Azure OpenAI Service. The assistant helps to simplify daily tasks for store managers, including inventory management, ingredient ordering, and staff scheduling, freeing up more time for customer service and team development. Domino's® and Microsoft have also teamed up to start an Innovation Lab, where engineers will work on cutting-edge technologies to meet evolving consumer demands. This strategic partnership not only focuses on innovation but also prioritizes responsible AI practices to safeguard customer data and privacy.
With plans to pilot generative AI-powered solutions in the next six months, Domino's® is committed to continuous tech experimentation within the QSR space.
Image Credit: Domino's®
Trend Themes
1. Generative AI Solutions - The collaboration between Domino's® and Microsoft is driving the development of generative AI solutions for personalized orders and simplified store logistics, revolutionizing the QSR industry.
2. AI Assistant for Store Managers - Domino's® and Microsoft's generative AI assistant, powered by Azure OpenAI Service, streamlines daily tasks for store managers, enabling them to focus on customer service and team development, creating new opportunities for efficiency and productivity.
3. Innovation Lab for Cutting-edge Technologies - The establishment of an Innovation Lab by Domino's® and Microsoft provides an environment for engineers to explore cutting-edge technologies, ensuring the QSR industry stays ahead of evolving consumer demands.
Industry Implications
1. Quick Service Restaurants (QSR) - The generative AI solutions developed by Domino's® and Microsoft have the potential to disrupt the QSR industry, providing personalized and efficient services to customers.
2. Cloud Computing - The collaboration between Domino's® and Microsoft as the primary cloud provider opens up opportunities for disruptive innovation in cloud computing, specifically in enhancing store operations and logistics.
3. Artificial Intelligence (AI) - Domino's® and Microsoft's partnership showcases the potential for disruptive innovation in the field of AI, particularly in the development of AI assistants and responsible AI practices.
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