Customization-Centric Confectionery Stores

The New M&M’s World Shanghai Emphasizes Personalization

In just a few days, the doors to the freshly remodeled M&M’s World Shanghai confectionery store will be opening to the public, giving locals and tourists alike a new experience that's centered on immersion, personalization and the creation of memorable experiences.

The redesigned store in the Shanghai Shimao International Plaza includes an all-new, dazzling Great Wall of Chocolate—with over a million M&M's displayed in different varieties like milk chocolate and peanut—convenient mobile payment options and exclusive products inspired by China.

The M&M’s World Shanghai also boasts a personalized printer where guests are able to create and print custom messages, as well as a 'Mood Analyze' experience that helps guests to discover their "inner M&M" and have it realized through an avatar.

Customization-centric Confectionery Stores
Opportunity for confectionery stores to offer personalized products and immersive experiences.
Dazzling Great Wall of Chocolate
Potential for using large-scale displays to showcase a wide variety of products.
Personalized Printing Technology
Disruptive innovation opportunity to incorporate customizable printing technology into retail experiences.

Who This Affects Most

Confectionery
Confectionery industry can benefit from implementing customization and personalization in their stores.
Retail
Retail industry can take advantage of large-scale displays to showcase products and create immersive experiences.
Printing Technology
Printing technology industry has an opportunity to develop customized printing solutions for retail experiences.
SCORE
5.6 out of 10
GENDER
50% Men50% Women
MARKETTop markets: Asia
GENERATION
  • Gen X
  • Gen Z (primary audience)
  • Gen Alpha (primary audience)
  • Millennial (primary audience)
POPULARITY
Popularity 78%
Activity 83%
Freshness 8%