James McCormick explains how to counsel others through the act of listening. He names listening as one of the most important qualities beneficial within any career field, highlighting it as the foundation needed when counseling others.
Whether one is counseling a friend or fellow employee, listening is major and McCormick recalls its importance through his past experiences and learned lessons while working in law.
If one spends enough time listening to individuals' needs, they will gain a deeper understanding of what their clients, friends and loved ones want. Having an understanding of a person's needs helps create understanding and leads to a higher probability of agreement. Listening elevates knowledge and confidence, helping one work toward an eventually positive result.