E-commerce and subscription services are hugely consumer-driven, however, a lot of the time, the actual delivery of items can be problematic. Services like 'Parcel' and the 'Doorman' app are tailored to have consumers specify the best time for a parcel to be delivered, which is typically beyond work hours when people are most likely to be at home — sometimes even right up to midnight.
There are also quite a number of services that follow this same principle. For example, the 'Prim' laundry service will pick up and drop off your laundry after it has been cleaned, or 'PillPack,' which sends personalized prescriptions to people. These services are extremely valuable for empowering consumers who are pressed for time, or are not able bodied enough to go out and do these tasks on their own.
Stats for 100 Consumer-Driven Innovations
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100 Consumer-Driven Innovations
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By: Laura McQuarrie - Published: Mar 7, 2014