Ideas
Explore the world's #1 largest database of ideas and innovations, with over 400,000 inspiring examples.
Insights
Uncover major shifts and emerging opportunities with our exclusive PRO research.
Trend Reports
Discover why 750 brands rely on our AI-powered Trend Reports to get better, faster insights.
Newsletter
Join over 200,000 subscribers who rely on our weekly newsletter to keep up with need-to-know trends and insights.
Books
Join 20,000,000+ people getting better and faster with our New York Times Bestselling methods, best innovation books & keynote videos.
Dashboard
Get special access to premium content, topic tracking and customizable tools through our AI-powered Dashboard.
AI
Learn how the Trend Hunter harnesses the power of artificial intelligence.
Assessment
Enhance your innovation potential with a deeper understanding of your unique innovation archetype and how your organization benchmarks.
Overview
Accelerate innovation and ignite disruptive thinking with our award-winning programs and research.
Keynotes & Workshops
Empower your team with the insights and frameworks they need to innovate better and faster.
Custom Research
Get fast, customized trend reports, presentations and deep dives 20x faster than traditional research.
Plans
Get started today with a free consultation, our self-serve tools, or a dedicated program.
Jeremy Gutsche
Ignite your event with our CEO, a NY Times Bestselling Author and one of the top innovation keynote speakers.
Our Team of Futurists
Inspire your group with our most popular speakers on innovation, trends, change and futurism.
Contact
Get in touch to learn more, ask a question or submit a tip.
About Us
Learn more about Trend Hunter and how we accelerate innovation.
FAQ
Get answers to common questions about Trend Hunter.
Community
Stay on the cutting-edge with the help of the Trend Hunter community.
Team
Meet the team trusted by hundreds of leading businesses worldwide.
Jobs
Find opportunities to accelerate your career with the #1 Trend Firm.
Internships
Grow your professional skillset in an award-winning workplace.
News
Catch up on noteworthy Trend Hunter news and media mentions.
Join
Build a portfolio and put your trend-spotting abilities to the test.
Advertising
Supercharge your marketing by partnering with Trend Hunter.
Portfolio
Visit your public portfolio and browse your past articles.
Add a Trend
Write up an article and showcase your trend-spotting skills.
My Trends
Edit your articles and see how they stack up on the leaderboards.
Settings
Edit your profile, connect your social media accounts, and more.
Add a trend, customize your dashboard, or track topics.
Future Festival
World Summit
Learn why 97% of people rate it "the best innovation conference ever".
1-Day Innovation Events
Explore our 2019 tour dates and find the best city to inspire your team.
Custom Events
Host a custom innovation conference in your city that will inform and inspire.
Custom Training
Bring the Future Festival experience directly to your team with custom training packages.
Search our database of over 390,000 cutting edge ideas.

Shopping Cart Concierge

Self-Serve Checkouts are Taken a Step Further

— January 21, 2007 — Business
The Shopping Cart Concierge is a touch screen computer that brings your ordinary shopping cart into the digital age. It can assist with self-serve checkouts and provide shoppers with a wealth of information. The company notes, "Integrated into the shopping cart handle, Concierge is an interactive touch-screen computer that uses a wireless in-store network. Our shopping cart tracking system and customer web interface improves your customers' shopping experience. This will boost store loyalty, facilitate up-sell and gather invaluable data on customer behavior."

Here are the some of the features, directly from Springboard:

Personalized Account Recognition
Customers can activate Concierge with a personalized access key, or by scanning a store loyalty card via the embedded barcode scanner. Personalized features instantly appear onscreen, revealing new products, how-to tips, savings opportunities and complementary product choices. With immediate recognition every time, shoppers get a custom experience that will keep them coming back for more.

Product Scanning
Concierge scans items as they are placed in the cart, checking them off the customer's shopping list while keeping a running total of cart contents - and total savings. If customers have a few extra dollars left in their grocery budget, they can easily take advantage of relevant specials advertised on the Concierge screen.

Self Check-Out
In addition to product scanning, concierge has the capability to feature customer self check-out. Since products are scanned as they are placed in the cart, there's no need for customers to wait in line for an available cashier. Payment is made wirelessly by swiping a credit, debit or store card.

In-Store Cart Tracking
Concierge's in-store tracking system continuously monitors the location of each cart within your store, gaining valuable insights into shopping behavior. Examples of the data that Concierge can collect include time spent in specific store locations, products selected, the number of visits, and much more. Using this information, you can identify warm and cold zones and modify your store environment to maximize sales.

Dynamic Advertising
As an advertiser, it is often difficult to distinguish your brand from a competitor's. In fact, 70 per cent of all product decisions are made by shoppers in-store. With Concierge, you have the means to influence customers' purchase decisions as they occur. Based on each customer's current store location and saved buying patterns, Concierge delivers personalized messages that are best suited to their needs.

Product Finder
Gone are the days of customers searching fruitlessly for an elusive item on their shopping list, their frustration growing with every wrong turn. With the help of Concierge's comprehensive store directory and built-in compass, customers are guided directly to the exact location of any product in your store. This timesaving feature ensures that opportunities for sales are not lost - and frees up extra time for unplanned purchases.

Interactive Shopping List
Shoppers can now create their own personal shopping list once, and build on their current list of items. Concierge utilizes a built-in web component that automatically downloads web grocery lists, recipes, sale items and product updates. The shopping list also assesses customer buying patterns and suggests relevant product offers. For example, customers shopping for coffee might receive ads for premium coffee and flavored cream. Private label brands can be suggested instead of name-brand items on the list. Concierge can even issue coupons for related purchases.

Recipes
With Concierge, your customers have access to a wide-ranging database of recipes and meal-planning suggestions. Using the touch-screen, customers can search the recipe database; once they find a recipe that interests them, required ingredients are added to their shopping list and the recipe itself is emailed to them at home. Recipes can also be dynamically displayed based on the customer's location in the store or products they have already placed in their cart.
4.8
Score
Popularity
Activity
Freshness