A new type of room service app called 'Lucy' has been designed to make a number of hotel amenities even more convenient and accessible for travelers at the Virgin Hotels. The newly built hotels operate almost entirely around the use of smartphones, and the company has specially-designed its app to cater to the needs of its guests.
Wired hotel services are now synced with state-of-the-art technology to make ordering room service and performing other tasks as easy as the touch of a button. Accessible through the cloud, Virgin Hotel locations guests can use the app not only to order room service, but also to control the thermostat, as well as the in-room music and television.
This creative room service app and other forms of integrated technology help to elevate a hotel experience, and cater to the needs to a new type of traveler that is demanding better and faster connectivity.
What's Driving This Trend
- Integrated Technology in Hospitality
- Hotels are integrating technology into their services to enhance the guest experience and cater to the demands of modern travelers.
- Mobile App-based Services
- Mobile apps are being used to streamline hotel amenities and allow guests to easily access and control services from their smartphones.
- Connected Hotel Experiences
- Hotels are creating interconnected experiences by allowing guests to seamlessly control various aspects of their stay through a single app.
Who This Affects Most
- Hospitality
- The hospitality industry is adopting innovative technologies to modernize the guest experience and stay competitive.
- Mobile Application Development
- There is a growing demand for developers who specialize in creating mobile apps for the hospitality industry.
- Entertainment and Media
- The integration of in-room entertainment and media services into hotel apps presents opportunities for companies in the entertainment and media industry to collaborate with hotels.
