To help communities instil solutions to problems pertaining to public service, the SeeClickFix offers a platform for crowdsourced discussion and issue-reporting that creates a direct connection between government officials and citizens. The service is offered through a mobile app that allows users to post on-going issues in their local community, in order to have the reports addressed and tackled as soon as possible.
The SeeClickFix app is designed to be used as mobile geotagging, allowing users to post pictures, identify areas and request service help for a variety of problems that need attention in an area. For example, the service can be used to identify a fallen tree, incorrect waste dumping or even roadkill so that the proper action can be taken to sort out the issue. Users can gauge the problem from 'mundane' to 'horrific' to denote how soon the issue should be addressed.
What Makes This Trend Stand Out
- Crowdsourced Issue-reporting
- The SeeClickFix platform demonstrates the potential for crowdsourcing to address community issues by connecting citizens and government officials directly.
- Mobile Geotagging
- The use of mobile geotagging in the SeeClickFix app opens up opportunities for addressing a wide range of problems in specific locations.
- Instant Problem Resolution
- SeeClickFix allows for immediate action on reported issues, providing an opportunity for disruptive innovation in public service
Sectors Adopting This
- Government Technology
- The SeeClickFix platform presents an opportunity for government agencies to leverage crowdsourcing and mobile geotagging to improve public service.
- Community Engagement
- Platforms like SeeClickFix open up possibilities for community involvement and collaboration in resolving local issues.
- Mobile App Development
- The success of SeeClickFix highlights the potential for disruptive innovation in mobile apps for public service and issue-reporting.
