In a modern and clever campaign to get its citizens involved in local government, the City of Boston is looking to crowdsource its on hold music. Instead of playing boring elevator-like tunes, the municipal government is asking Bostonians to submit their suggestions for transfer music for City Hall to play. This is also being done in an effort to promote the work of local musicians.
While a real life operator is available at City Hall 24 hours a day, when callers are being transferred to the appropriate department, short on hold music clips will play. Bostonians can send submissions via social media platforms Facebook and Twitter by using the hashtag #BOStunes. In keeping with the digital age, submissions must be sent through a link with particular formatting specifications.
Crowdsourced Transfer Music
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