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 - Aug 8, 2008
References: fonolo & springwise
“Press one to hear this in English: I'm sorry: I did not understand your entry: Please press star to hear this message again or the pound sign to hear more options...” We've all heard something similar to this when all we want is a company's mailing address or to cancel our service. It seems like businesses purposely create never-ending loops of confusing questions and painfully slow options. No more. Not with the creation of a new startup called Fonolo. Fonolo lets users navigate phone menus visually through the Internet. For users, the system is free and can be used on any phone, with no software to install. Fonolo even automates the process keeping track of your calls, notes and recordings. Truly unique!