A Hyundai dealership Hicksville, New York, offers special after-sale perks that keep customers coming back time and time again. Instead of simply lowering its prices, Advantage Hyundai has developed a unique strategy for drawing customers to the dealership for service.
Unlike other dealerships, Advantage Hyundai offers special spa services to customers. While shoppers wait for an oil change or other services, they can receive a free manicure or a massage by a licensed masseuse. The service is also available to customers who have purchase new or used cars while visiting the dealership. For those who aren't interested in being pampered, the Hyundai dealership also provides free car washes in addition to its other services.
While the idea of receiving a massage while waiting for an oil change may sound unusual, the services are designed to keep customers happy even after they have purchased their vehicle. As Advantage Hyundai employee Steve Toomey explains, "Treatment during the sales process and treatment after the purchase is over are the ways to earn a lifetime customer."
Why This Trend Is Growing
- Dealership Spa Services
- Offering spa services at dealerships to enhance customer experience.
- After-sale Perks
- Providing unique services to keep customers coming back.
- Customer Retention Strategies
- Using special perks to earn lifetime customers.
Industries Being Reshaped
- Automotive Industry
- Incorporating spa services at car dealerships to differentiate from competitors.
- Customer Service Industry
- Creating unique after-sale perks to enhance customer satisfaction and loyalty.
- Wellness and Relaxation Industry
- Partnering with spas and masseuses to offer services in car dealerships.
