Fireflies.ai is a new productivity tool that leverages AI to produce a web app that can transcribe meetings, highlight important portions, identify call participants and even automatically doll out assignments after a meeting. Previously, Fireflies.ai was only available to a limited group of enterprise customers but since its launch, it is now available to all. With full Slack, Skype for Business, Zoom, BlueJeans and Google Hangouts support, this new productivity tool can easily operate in a variety of workplaces.
To keep up and surpass the competition, including offerings from Microsoft and TalkIQ, Fireflies.ai aims to do things a little differently. According to co-founder Krish Ramineni, Fireflies.ai hopes to create industry-specific transcription models and is beginning with customer service and sales agents. This focus allows the web app to provide automated insights with suggested notes and action terms.