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The Communication and Sales Tool Merges In-Store and Online Shopping

 - Sep 25, 2017
References: mergein & betalist
This communication and sales tool aims to provide consumers with an in-store experience while they shop online. B2C startup MergeIn helps companies to connect with customers anywhere in the world via text, video and voice calls to give a more personal touch to online shopping.

The new retail venture enables businesses of any size to contact customers or sales associates for updates, special offers, recommendations and more. Sales professionals are able to show customers new and exclusive products as well as provide personalized suggestions and advice. You can also use the e-commerce platform to place and receive orders, arrange pick-ups in-store and organize shipping.

The communication and sales tool is an example of how retail technology can improve the customer experience.