The comfortable flight experience can be easily hijacked and turned into a nightmare by a screaming infant. As there is not much one can do about it, Japan Airlines introduces a new feature for its booking system that will, at least, alleviate some of the stress of sitting near a baby on a long flight.
The solution is relatively simple and low-cost, however, it will surely make a difference to passengers. Dubbed the 'Baby Seat Map' tool, the feature identifies which seat is occupied by an infant that is two years of age or younger. As a result, other passengers can book their seating more strategically or simply prepare themselves mentally.
Surely amplifying the comfortable flight experience, Japan Airlines' 'Baby Seat Map' tool has received ample recognition on social media.
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