People are already getting familiar with some of the customer-facing changes that are being applied to retail shops and restaurants but there are even more changes happening behind the scenes to make sure that employees feel safe and have access to the latest information. Earlier this year, BurgerFi launched the YOOBIC app for thousands of its employees and it has remained an important tool for people in the workplace to stay in touch while distancing.
As well as offering a convenient place to support constant communication, the app represents the future of employee engagement and training, as it also shares gamified microlearning courses, quizzes and tools for tracking interactions and progress on the platform.
Image Credit: BurgerFi International
What's Driving This Trend
- Employee Engagement Platforms
- An emerging trend in the HR industry for creating a more informed, connected and engaged workforce through digital tools.
- Gamified Microlearning Courses
- A trend in corporate training, offering a more engaging and effective way to improve skills and knowledge through short, interactive courses.
- Mobile-based Communication Solutions
- A trend in workplace communication for allowing employees to stay connected and engaged in real-time, regardless of physical location.
Who This Affects Most
- Hospitality
- There is an opportunity for restaurants like BurgerFi to use employee engagement platforms to improve their operations, training, and communication.
- Retail
- Retail stores can benefit from employee engagement platforms to improve their staff training, knowledge sharing, and overall operational efficiency.
- Corporate
- Companies of all sizes can benefit from using employee engagement and mobile-based communication solutions to keep their workforce engaged, informed and connected in real-time.
