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Creative Customer Onboarding Platforms

The 'boardme' Platform Helps Cut Down on Development Costs

— September 17, 2019 — Business
The 'boardme' platform is a customer onboarding solution that will help professionals to streamline the experience and even cut down on development costs in the longterm. The platform can guide a new customer along to help them learn about the important features of a company's product and will offer interactive hotspots to let them gain more insight as they go. Administrators can take the time to quickly add in more in-depth explanations of important features to create a more fine-tuned experience and decrease the amount of time it might take a customer to get familiarized with the product/service.

The 'boardme' platform offers premade guides for company's to send to new customers that will eliminate the need to make tutorials from scratch, which will come as welcome news to fast-growing brands.
Trend Themes
1. Streamlined Customer Onboarding - An opportunity for disruptive innovation lies in creating platforms that simplify and speed up the process of onboarding new customers.
2. Interactive Onboarding Experiences - An opportunity for disruptive innovation lies in developing platforms that engage new customers through interactive hotspots and provide a more immersive onboarding experience.
3. Efficient Development Cost Reduction - An opportunity for disruptive innovation lies in offering customer onboarding platforms that cut down on development costs by providing premade guides and templates.
Industry Implications
1. Software as a Service (saas) - A disruptive innovation opportunity exists in the SaaS industry by creating customer onboarding platforms that improve user onboarding experiences for SaaS companies.
2. E-commerce - An opportunity for disruptive innovation exists within the e-commerce industry by developing customer onboarding platforms that enhance the onboarding process for online retailers.
3. Digital Marketing - A disruptive innovation opportunity exists in the digital marketing industry by providing customer onboarding platforms that help streamline the onboarding process for marketing software and platforms.
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