Ideas
Explore the world's #1 largest database of ideas and innovations, with over 500,000 inspiring examples.
Insights
Uncover major shifts and emerging opportunities with our exclusive PRO research.
Trend Reports
Discover why 750 brands rely on our AI-powered Trend Reports to get better, faster insights.
Newsletter
Join over 250,000 subscribers who rely on our weekly newsletter to keep up with need-to-know trends and insights.
Books
Join 20,000,000+ people getting better and faster with our New York Times Bestselling methods, best innovation books & keynote videos.
Dashboard
Get special access to premium content, topic tracking and customizable tools through our AI-powered Dashboard.
AI
Learn how the Trend Hunter harnesses the power of artificial intelligence.
Assessment
Enhance your innovation potential with a deeper understanding of your unique innovation archetype and how your organization benchmarks.
Overview
Accelerate innovation and ignite disruptive thinking with our award-winning programs and research.
Keynotes, Workshops & Webinars
Empower your team with the insights and frameworks they need to innovate better and faster.
Custom Research
Get fast, customized trend reports, presentations and deep dives 20x faster than traditional research.
Plans
Get started today with a free consultation, our self-serve tools, or a dedicated program.
Jeremy Gutsche
Ignite your event or virtual event with our CEO, a NY Times Bestselling Author and one of the top innovation keynote speakers.
Our Team of Speakers & Virtual Presenters
Inspire your group with our most popular speakers on innovation, trends, change and futurism.
Contact
Get in touch to learn more, ask a question or submit a tip.
About Us
Learn more about Trend Hunter and how we accelerate innovation.
FAQ
Get answers to common questions about Trend Hunter.
Community
Stay on the cutting-edge with the help of the Trend Hunter community.
Team
Meet the team trusted by hundreds of leading businesses worldwide.
Jobs
Find opportunities to accelerate your career with the #1 Trend Firm.
News
Catch up on noteworthy Trend Hunter news and media mentions.
Join
Build a portfolio and put your trend-spotting abilities to the test.
Advertising
Supercharge your marketing by partnering with Trend Hunter.
Portfolio
Visit your public portfolio and browse your past articles.
Add a Trend
Write up an article and showcase your trend-spotting skills.
My Trends
Edit your articles and see how they stack up on the leaderboards.
Settings
Edit your profile, connect your social media accounts, and more.
Add a trend, customize your dashboard, or track topics.
Future Festival
Innovation Events
Join the world's top innovators at our FREE Virtual events.
eLearning (NEW)
Prepare for the year's ahead with 100+ lessons, tactics, tools and frameworks with our full learning database.
Free Webinars
During COVID-19, learn to innovate through chaos, navigate the new normal and maintain work culture from home.
Custom Training & Events
Bring the Future Festival experience directly to your team or co-hosted custom event.
Search our database of 500,000 cutting edge ideas.

Omnichannel Airport Retailers

Auckland Airport's The Mall Platform is Boosting Post-COVID Sales

— January 13, 2021 — Business
The Auckland Airport in New Zealand recently announced its new omnichannel e-commerce retail strategy that aims to boost sales post-COVID-19. With parts of New Zealand successfully managing the spread of the global pandemic, businesses are slowly reopening though travel restrictions remain in tact.

The Auckland Airport's new retail strategy aims to future-proof the destination's profits and is headed up by Jayne Wear, its Head of Omnichannel. "Auckland became one of the first airports internationally to launch an advanced digital airport retail experience when it created The Mall in 2018. The online multi-retailer shopping channel allows international travelers to purchase retail products and airport services at any stage of their travel journey, using their own mobile devices." This partnership with The Mall was followed by the launch of WeChat mini store for Chinese consumers in 2019.

This platform is being further upgraded post COVID-19 due to ongoing international travel restrictions. Tackling this challenge, the Auckland Airport is looking to build exclusive offers for domestic travelers through a click-and-collect model that is designed with both safety and convenience in mind.
8.2
Score
Popularity
Activity
Freshness