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AI-Enabled Hotels

KT Corp Has Entered the Travel Industry with its New AI Hotel in Seoul

— August 23, 2018 — Tech
KT Corp -- a South Korean telecommunications company -- has recently opened South Korea's first AI hotel built in the heart of Seoul. Known as the Novotel Ambassador Hotel and Residence, this new tech-centric lodging occupies the grounds of KT Corp's former Euljiro office and currently has 523 rooms.

In terms of technological capabilities, the AI hotel utilizes KT Corp's Giga Genie platform, which allows guests to control lighting, heating, air conditioning, and the television through voice controls or with a touch-screen display. The AI functionality will even allow guests to request amenities, such as toiletries, though the AI. Finally, the AI hotel will allow guests to order room service and check out through voice commands.


Image Credit: KT Corp
Trend Themes
1. AI-enabled Hotels - KT Corp has started a new trend in the hotel industry that allows guests to use AI to control their hotel stay.
2. Voice-controlled Room Features - Hotels are starting to use voice-activated technology to control a room's features and adjust room temperature, lighting, and television.
3. Virtual Assistant Hotels - Hotels are starting to implement virtual assistants to make a guest's stay more personalized and convenient.
Industry Implications
1. Telecommunications - Telecommunications companies can leverage their technology and services to create innovative solutions for the travel and hospitality industry like the AI hotel.
2. Hospitality - The hospitality industry can take inspiration from the AI hotel and incorporate voice-activated features and virtual assistants to enhance the guest experience.
3. Artificial Intelligence - AI technology companies can explore opportunities for partnerships and integrations with the hotel industry to create new customer experiences and capabilities.
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