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Bruce Himelstein Discusses the Necessity of Excellent Reputations

By: Sophia Pelka - Published: Mar 23, 2012 • References: linkedin & youtube
Currently executive vice president of Zimmermann Advertising, Bruce Himelstein is an expert in business practice and a charismatic speaker on innovation and corporate strategy.

In this captivating presentation, Bruce Himelstein discusses the changing landscape of the business world, specifically in relation to customer service. Himelstein relates his renewed vision of customer-business relations using personal anecdotes to detail how such communication should be approached and handled. The core belief at the center of Himelstein's vision is that the customer should no longer fear the wrath of a corporation, a view many consumers subscribe to, and instead value them as a potential contributor of research and development for the brand. Stats for Prioritizing Customer Service Trending: Older & Chilly
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Comparison Set: 5 similar articles, including: differentiating creative brands, branding your customer service, and fear as a mind-killer.