Crave Interactive's Video Service Platform empowers hoteliers to provide guests with 24/7 real-person multi-lingual services. While research suggests that many guests appreciate the convenience of self-service technology, a large percentage of people still prefer to speak to staff members directly. Crave's Video Service Platform gives guests the best of both worlds by chatting via a secure video connection from anywhere—the platform can be accessed via an in-lobby kiosk, a tablet in one's own suite or from a smartphone.
The versatile hospitality service supports video, voice and text communication, and can be integrated into existing hotel apps to enhance the guest experience.
The innovative new Crave Interactive Video Service Platform is set to be introduced to mid-scale hotels in London and Las Vegas later in 2019.
Hospitality Video Service Platforms
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