If your job involves doing sales over the phone, these telemarketing tips from management consultancy company The Gap Partnership shows the people you work with that you can walk the talk. 'Your Definitive Guide to Influencing People Over the Phone' covers a plethora of subjects relating to phone persuasiveness.
From basic qualities you need to possess to closing a call with style, these telemarketing tips walk you through the process from start to finish. While some of the advice may seem simplistic or irrelevant, like non-verbal gestures and the way you're dressed, others are specifically related to sales calls. This includes suggestions for using a script successfully, listening lessons and setting your speaking pace. A lot of the advice focuses on psychology as well and offers examples of positive speech.