Tea Shop Gelato Concepts

Heytea Opens Its First U.S. Gelato Lab+ in New York's Union Square

Heytea is expanding its U.S. tea lineup with 'Gelato Lab+,' its first American shop featuring frozen scoops and drinks. At its 863 Broadway Union Square location in New York, visitors can order eight gelato and sorbet flavors made on-site daily, alongside the brand's regular tea menu.

'Mango Coconut Sticky Rice' turns a signature drink into a two-part scoop, while 'Jasmine Yuzu Sorbet' gives tea drinkers a dairy-free option with citrus notes. The store also runs a buy-one-get-one-free offer across the menu from October 16 to 18.

The first U.S. Gelato Lab+ in Union Square turns a tea stop into a drink-and-dessert visit, widening the occasions Heytea can serve from one address. On-site flavors built from existing drink ideas also create reasons to return, because guests can come back for a familiar tea profile in a different format.

Image Credit: Heytea

Tea-based Gelato
Tea brands are translating signature beverages into frozen desserts, creating new menu extensions that merge familiar flavor equity with higher-margin indulgence occasions.
Hybrid Dessert Cafes
Cafe concepts that combine drinks and scoops broaden daypart relevance, giving consumers more reasons to visit beyond traditional beverage-led routines.
On-site Flavor Labs
Small-batch production inside retail stores supports rapid flavor experimentation, limited releases, and localized menu innovation that can deepen repeat visitation.

Who This Affects Most

Specialty Tea
Premium tea operators can expand beyond beverages by reformatting popular profiles into desserts, snacks, and seasonal formats that increase customer engagement.
Frozen Desserts
Gelato and sorbet makers gain differentiation through beverage-inspired recipes, especially those featuring Asian tea, fruit, and dairy-free flavor combinations.
Quick-service Restaurants
Fast-casual and grab-and-go brands can use hybrid menu formats to stretch store utility, improve ticket size, and compete across multiple consumption occasions.
SCORE
8.6 out of 10
GENDER
50% Men50% Women
MARKETTop markets: North America
GENERATION
  • Gen Alpha
  • Gen Z (primary audience)
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 92%
Activity 67%
Freshness 100%