Thanks to mobile apps, the way consumers are ordering and picking up their meals is changing—and Apex Supply Chain Technologies' AXCESS 2000.H Pick-Up Station helps to address some of the common issues that arise when customers come to retrive their order in-store. The solution takes inspiration from the way many other retailers allow consumers to buy online and pick-up their purchase securely from a physical location.
As the industry’s first heated, self-serve order pick-up station, this innovation from Apex was recognized with a 2019 Kitchen Innovations Award from the National Restaurant Association. According to Apex CEO and founder Kent Savage, "The heated pick-up station takes the customer experience to the next level, while addressing in-store operational issues. The KI Award helps fuel this dual focus as Apex continues to address industry needs with self-serve automation technology."
Key Themes Behind This Trend
- Mobile App Ordering
- The rise of mobile apps for ordering and pick-up is changing the way consumers interact with businesses.
- Self-serve Pick-up
- The AXCESS 2000.H Pick-Up Station exemplifies the trend of self-serve pick-up solutions, enhancing convenience for customers.
- Heated Pick-up Stations
- Apex Supply Chain Technologies' innovative heated pick-up station disrupts the traditional in-store pick-up experience, improving customer satisfaction and addressing operational issues.
Where This Applies
- Restaurant Industry
- The restaurant industry can benefit from implementing mobile app ordering and self-serve pick-up solutions.
- Retail Industry
- The retail industry can explore the opportunity to enhance customer experience and streamline operations through implementing self-serve pick-up stations.
- Supply Chain Automation Industry
- The supply chain automation industry can tap into the demand for innovative pick-up solutions like heated pick-up stations, offering transformative technology to businesses.
