This social media moderation tool uses artificial intelligence to automatically get rid of inappropriate content online. This includes trolls, spam, ads and other unwanted messages. Smart Moderation is a startup based in Turkey that specifically protects Facebook and Instagram profiles. This is a particularly poignant offering in an age where cyberbullying is rampant.
As bots are regularly used to spam comment sections and a lack of empathy results in vitriolic discourse, it makes sense that AI could be used to combat ads, trolls and "bad words." This social media moderation tool uses real-time data collection and notification to automatically hide inappropriate content. In addition to blocking users, Smart Moderation can also auto-reply to comments without visiting social profiles on either platform.
What's Driving This Trend
- Automated Social Media Moderation
- Opportunities for further advances in AI-powered moderation to improve online safety and user experience.
- AI-enabled Spam and Troll Detection
- Potential for further innovation in detecting bad actors and reducing community moderation for social media platforms.
- AI-based Customer Interaction
- The ability to use AI to power automated replies to user comments and messages on social media can create a more efficient customer service experience.
Who This Affects Most
- Social Media
- The social media industry can capitalize on AI moderation tools to foster a safer online environment and increase user engagement.
- Online Reputation Management
- Reputation management services can use AI-powered moderation tools to protect brands from harmful comments and spam on social media.
- Customer Support
- Companies that operate customer support services, such as call centers, can adopt AI-powered customer interaction tools to offer a better customer experience on social media platforms.
