The New Love's Travel Stops & Country Stores Checkout System is Speedy
Michael Hemsworth — January 23, 2020 — Business
Love's Travel Stops & Country Stores has announced that it will be enhancing the customer experience with a new checkout system that will save shoppers valuable time. The POS systems will be the Ingenico Group's Lane/8000 smart terminals that are, according to the company, set to cut transaction time in half when used in conjunction with the brand's credit processing software. The system is projected to save shoppers a whopping 50,000 hours this year alone with the new technology that is being rolled out now with completion expected by April.
Love's Travel Stops & Country Stores Chief Information Officer and Vice President of Technology Ginny Webb spoke on the new checkout systems saying, "This enhanced customer experience is part of our commitment to provide the cleanest, fastest and friendliest service on the highway. Time is money for professional drivers, so the quicker we can get them back on the road, the better off they'll be."
Love's Travel Stops & Country Stores Chief Information Officer and Vice President of Technology Ginny Webb spoke on the new checkout systems saying, "This enhanced customer experience is part of our commitment to provide the cleanest, fastest and friendliest service on the highway. Time is money for professional drivers, so the quicker we can get them back on the road, the better off they'll be."
Trend Themes
1. Time-saving POS Systems - Businesses investing in time-saving POS systems could significantly improve the customer experience and save valuable time for both customers and employees.
2. Smart Terminal Technology - The use of smart terminal technology in conjunction with credit processing software could be a disruptive innovation opportunity for companies looking to improve transaction times.
3. Customer-centric Technology - Investing in technology that enhances customer experience and builds loyalty, such as fast checkout systems, could give companies a competitive edge in the retail industry.
Industry Implications
1. Retail - Retailers could benefit from implementing time-saving POS systems to enhance customer experience and increase efficiency.
2. Hospitality - Hotels, restaurants, and other hospitality businesses could gain a competitive advantage by investing in smart terminal technology that speeds up transactions and improves customer satisfaction.
3. Transportation - Companies in the transportation industry, such as Love's Travel Stops & Country Stores, could improve the customer experience and increase efficiency by implementing time-saving checkout systems using smart terminal technology.
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