American burger chain Five Guys has announced that it will be expanding its curbside pickup and socially distanced in-restaurant pickup options at all locations in partnership with Radius Networks. By joining forces with the tech company, Five Guys is implementing new features that will enable its staff to keep track of where their customers are with FlyBuy Pickup. Once delivery drivers or takeout customers are close by, staff will prepare their orders to ensure food is fresh and hot, while also reducing expected wait times.
Five Guys' VP of Restaurant Technology Zerrick Pearson spoke to the partnership, stating "Having visibility into the journey of both customers and delivery drivers is key for us to provide fresh fries and cold milkshakes quickly for to-go orders. It's hard to control the food freshness for takeout or delivery orders, but FlyBuy enables us to deliver the best to-go product possible."
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