Already popular delivery services like Postmates have seen a surge in business in recent weeks and the platform is hoping to make itself even more valuable to merchants and customers with a Curbside Pickup feature. As businesses across the nation prepare to reopen, Postmates is introducing a feature to help restaurants and retailers adjust to a new way of picking up products in person.
As an alternative to getting a Postmates order delivered directly to their home, app users can check-in in real-time when they get to a physical destination. This notifies a participating merchant that their customer is waiting outside to support a safe and seamless pickup experience that adheres to the social distancing protocols that are still in place.
Image Credit: Postmates
Why This Trend Is Growing
- Curbside Pickup
- Curbside pickup systems are becoming increasingly popular in the wake of COVID-19, offering innovative solutions for contactless shopping experiences.
- Real-time Check-in
- Real-time check-in systems make curbside pickup even more convenient and efficient for customers and businesses alike.
- Contactless Transactions
- Contactless transactions, enabled by curbside pickup systems, are transforming the retail and restaurant industries.
Industries Being Reshaped
- Food Delivery
- Curbside pickup systems like Postmates' are providing disruptive innovation opportunities for the food delivery industry.
- Retail
- Postmates' Curbside Pickup feature offers innovation opportunities for retail stores looking to adapt to new post-COVID-19 protocols.
- Technology
- Real-time check-in systems and contactless transactions point to a range of disruptive innovation possibilities for the technology sector.
